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- Reference Interview
- INF1310 Section 0101 Victoria Baranow Karolina Majka Holly Mayson Claire Baker.
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"Do you have any books on law?” *“I need information on bats.” Have customers ever asked you general or ambiguous questions ... References Follow these steps for great customer service at the Kansas City Public Library! This is a training video I created for EDP 632 using Gagne's Nine Events of Instruction. For the purposes of this video, learners ...
In this Digital Byte, Carol Hassler from the Wisconsin State Law Library, talks about handling legal
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